We do offer shipping to APO’s and shipping normally may vary from 7-20 days.
For any reason, if you have any concerns or questions about your shipment, then please feel free to contact us by using our Contact Form or email to .
***Note: International services will be available starting on September 1, 2017.***
We offer DHL world wide shipping with a low-cost solution for our customers. Typically, international shipping is very expensive but our rates are at the fraction of the cost of standard rates. Also, if you believe your shipment is lost in transit which can happen, then please contact us immediately so we can resolve the issue as soon as possible.
Please contact our technical support team to request a refund, return, or exchange of any item. You may contact us by using our Contact Form or email to . Within 24 hours, one of our team members will be gladly to assist you.
You may return any new or unused item ordered from ZeusGears.com within the last 30 days from date of purchase.
Zeus Gear’s 30-day money back guarantee fully covers the shipment cost of returned item only for defected product or a shipment error on our behalf. Otherwise, please note that you are responsible for returning the item to Zeus Gear and we shall not be held responsible for any lost item in transit to us. All item must be returned in the original package. Please allow 1 to 3 business days for Exchange/Refund Process.
Zeus Gear will process returns and refunds only for items that were purchased directly from ZeusGears.com within the last 30 days from date of purchase. If you need to return an item, please refer to ‘Returns Policy’ section to ensure proper processing. Failure to follow these guidelines may result in a delay processing your return and may affect your ability to receive a refund.
Once your return is received by Zeus Gear. A credit for the full purchase price (plus tax excluding outbound shipping & handling cost) will be issued to the original form of payment used to purchase the item you are returning.
For manufacturer’s defected item, please refer to the details from ‘Returns Policy’ section. Once your return is received by Zeus Gear, then a brand-new item will be shipped to you within 1 to 3 business days.
Zeus Gear's 1-year free of charge replacement product warranty covers any issues with our products from the date of purchase.For any reason, if you have any concerns or questions regarding your warranty, then please feel free to contact us by using our Contact Form or email to .